HDFC Bank Customer Care – 24x7 Toll-Free Numbers, SMS, Email & Support
Connect with HDFC Bank's customer care 24x7 for assistance on accounts, loans, credit cards, and more. Access toll-free numbers, SMS services, email support, and international helplines.
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HDFC Bank offers round-the-clock customer support to address all your banking needs, including queries related to savings accounts, credit cards, loans, and more.
HDFC Bank Customer Care Numbers (24x7)
Toll-Free Numbers (India)
1800 1600
1800 2600
These numbers are accessible across India for all banking-related inquiries.
For Customers Traveling Abroad
+91 22 6160 6160
International customers can reach HDFC Bank's customer care at this number. Standard international call charges may apply.
Premium Banking Customers
+91 22 6171 7606
Dedicated helpline for Imperia Account holders, Diners Black Credit Card, and Infinia Credit Card customers.
HDFC Bank SMS Banking
For quick information, send the following keywords via SMS to 5676712 from your registered mobile number:
BAL – Check account balance
TXN – Get last 3 transactions
HELP – List of available services
Ensure your mobile number is registered with HDFC Bank to use SMS services.
Online Customer Support
Visit the HDFC Bank Customer Support Portal to:
Submit queries or feedback
Track service requests
Access FAQs and support articles
You can also interact with Eva, HDFC Bank's virtual assistant, available 24x7 to help with common inquiries.
Email Support
For detailed queries or concerns, email:
Include your customer ID and a detailed description of your issue for prompt assistance.
Postal Address
You can also write to:
Customer Service Department
HDFC Bank Ltd.
1st Floor, Empire Plaza-1
L.B.S Marg, Chandan Nagar
Vikhroli West, Mumbai – 400083
India
Include your customer ID and contact details in all correspondence.
Grievance Redressal
If your concerns are not resolved satisfactorily, escalate the matter to the Grievance Redressal Officer:
Mr. Rajesh Kumar
Grievance Redressal Officer
Email: grievances@hdfcbank.com
Phone: 1800-999-8888 (Mon-Fri, 9 AM to 6 PM)
HDFC Bank aim to address all grievances within 7 working days.
International Toll-Free Numbers
HDFC Bank offers toll-free numbers for NRI customers in various countries:
USA: 855-999-6061
Canada: 855-999-6061
Singapore: 800-101-2850
Kenya: 0-800-721-740
Other Countries: +91 22 6000 6000
Note: Local charges may apply. Please check with your service provider.
Frequently Asked Questions (FAQs)
Q1: How can I reset my HDFC Bank NetBanking password?
A: Visit the NetBanking login page, click on "Forgot Password," and follow the instructions to reset your password.
Q2: How do I update my contact information?
A: Log in to your NetBanking account, navigate to the "Profile" section, and update your contact details.
Q3: What should I do if I suspect unauthorized activity on my account?
A: Immediately contact HDFC Bank's 24x7 customer care at 1800 1600 or 1800 2600 to report any suspicious activity
